We are sensitive to the scenario that We would be dealing with data and information of a personal
nature. By using Our Website (Planet C Technology) and related mobile applications, You tend to provide
Personal Information of You and Your. You consent to the terms of Our online Privacy Policy and to Our
processing of such Personal Information for the purposes explained in this policy by registering on the
Website or by subscribing to Our services. You also agree to Our contacting You pursuant to the retail
relationship established using the information You provide to Us. We request You to read this Policy in
accordance with Terms of Use and to use these to make informed decisions. This Privacy Policy sets out
how Planet C Technology uses and protects any information that You provide when You use Our Website for
any transaction. We are committed to ensuring that information shared by You is protected and We assure
You that it shall solely be used in accordance with this Privacy Policy.
1. INTRODUCTION:
Whenever you visit a website and/or browse through any web sites, you may be providing
certain personal/confidential information about yourself to the site's owner. We at Planet C Technology
respect your privacy and value your trust and therefore, hereby assure you that all efforts shall be
taken to protect your privacy and the personal information shared with us.
2. User ID:
Password and Registration User ID and Password has a unique way to provide security to the
data submitted as it restricts the use of your account to yourself. Your E-mail ID shall be your login
ID to identify your account and also for all your transactions and account related activity on this
website. Each user should have a unique login ID which shall be utilized to access the account. We
encourage you to choose a strong password to protect your account. It is advised that you do not share
your password with anyone or write it down. Make sure that you sign out from the computer. Planet C
Technology never, under any circumstances, asks for your account password except for logging in to the
account. As a user of this site, you agree that the information provided by you to Planet C Technology
on registration and at all other times, including payment, will be true, accurate, current, and
complete. You also agree and accept to ensure that this information is kept accurate and up-to-date at
all times. If you have a reason to believe that your account is no longer secure (e.g., in the event of
a loss, theft or unauthorized disclosure or use of your account id, pin, password, or any credit, debit
or prepaid cash card number or net banking login/ password, if applicable), then you agree to
immediately notify Planet C Technology and indemnify Planet C Technology from any of the liabilities
that may arise from the misuse of your account.
3. PERSONAL INFORMATION:
Personal Information means and includes all information that can be linked to a
specific individual or to identify any individual, such as: Your full name, address, e-mail address,
mobile number, date of birth and bank or payment card details and any proof of Your identity and/or
address that we may request Details of any transactions that You carry out through our Website or
application using Your Planet C Technology account and of the fulfilment of Your requests Details of any
credit, debit or other card used by You for transactions Details of any bank account (including but not
limited to, account holder, account name, account number, sort code, online banking PIN, Transaction
Authentication Number "TAN" and password, available balance and transaction history of Your bank
account), ITR, TAX certificates or any other income documents as necessary by Us Any correspondence sent
by You to Us Survey that You complete through the Website or based on our request Your participation in
any promotion sponsored by Us Calls that we make to You or You make to Us Information collected through
Cookies Your IP address, log-in times, operating system and browser type Details of Your visits to our
Website/ mobile application including, but not limited to, Traffic Data, location data, weblogs and
other communication data, whether this is required for Our own billing purposes or otherwise and the
resources that You access whilst visiting Our Website or mobile application.
4. INFORMATION COLLECTED:
Information Collected BY CUSTOMERS Planet C Technology shall engage independent customer to provide
certain services and products related to our Website. Access to any of Your Personal Information by
these customer is limited to the information reasonably necessary in order for the customer to perform
their limited services for Us. We also insist that these customer protect Your Personal Information in a
manner consistent with this Privacy Policy and that the customer shall not use or disclose Your personal
information for any purpose other than providing Us with the products or services for which We have
contracted. We will not sell, distribute or lease Your Personal Information to customer unless: Required
by law such as to comply with a subpoena or similar legal process. To the extent We are legally
permitted to do so, We will take commercially reasonable steps to notify You in the event that We are
required to provide Your personal information to customer as part of the legal process When We believe
in good faith that disclosure is necessary to protect Our rights, protect Your safety or the safety of
others, investigate fraud or respond to a written government request. If Planet C Technology becomes
involved in a merger, acquisition, or any form of sale of some or all of its assets, We will provide
notice before personally identifying information becomes subject to a different privacy statement To any
other customer with Your prior consent to do so.
5. USE OF PERSONAL INFORMATION:
We use personal
information to provide You with services & products You explicitly requested, like the following: To
carry out Your instructions for making and receiving payments and undertake transactions using Our
services, including verifying that You have sufficient funds in Your Planet C Technology to make such
payments To operate and administer Your Planet C Technology for providing services that You have
requested To notify You about changes to Our service(s) To comply with financial services regulations
including retention of financial information and transactions For customer service, including answering
questions and responding to feedback and complaints To provide You with information, products or
services that You request from Us or which We feel may interest You. To allow You to participate in
interactive features of the website or mobile application To improve Our internal customer training For
financial and identity checks, fraud prevention checks, anti-money laundering and credit checks To
enhance the security of Our services To send You offers based on Your previous orders and interests To
complete optional online surveys which may ask You for contact information and demographic information
(like zip code, age, gender). CONSEQUENCES OF NOT PROVIDING PERSONAL INFORMATION If You choose not to
provide Your Personal Information that is mandatory to process Your request, Planet C Technology may not
be able to provide the corresponding services.
6. SECURITY:
Planet C Technology has drawn up
stringent security measures to protect the loss, misuse, and alteration of the information provided by
You under Our control. At any point in time, when You change or access Your account information, We
offer the use of a secure server. Once Your information is in Our possession, We adhere to strict
security guidelines, protecting the information against unauthorized access. In order to prevent
unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial
procedures to safeguard and secure the information we collect online. For example We use Secure Socket
Layer (SSL) to encrypt the transmission of data on Our Website. We review Our information collection,
storage and processing practices, including physical security measures, to guard against unauthorized
access to systems. We restrict access to Personal Information to Our employees, contractors and retail
who need to know that information in order to process it for Us, and who are subject to strict
contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these
obligations. We are not responsible for third party circumvention of any privacy settings or security
measures on Planet C Technology. You can reduce these risks by using common sense security practices
such as choosing a strong password, using different passwords for different services, and using up to
date antivirus software.
7. SERVER LOGS:
In order to ensure easy and comfortable surfing on our
Website, each time you visit our Website, the computer collects certain statistical information. These
statistics are only used to provide Us information in relation to the type of User using our Website by
maintaining the history of page requests and at no point, they identify the personal details of the
User. We may make use of this data to understand how our Website is being used.
8. INTERNATIONAL:
USERS The Website is hosted in India. If You are accessing the Website from outside India, Your use of
the Website is governed by laws of India. You are transferring Your Personal Information to India, and
You consent to that transfer.
9. UPDATES TO PRIVACY POLICY:
Our Privacy Policy may change at any
time without prior notification. To make sure that You are aware of any changes, kindly review the
policy periodically. This Privacy Policy shall apply uniformly to Planet C Technology's desktop website.
10. ENFORCEMENT:
We may use the information collected, in connection with Your use of Planet C
Technology (including Your personal information) in order to investigate, enforce, and apply our Terms
of Use and Privacy Policy.
11. DISPUTE RESOLUTION:
If You believe that Planet C Technology has not
adhered to this Privacy Policy please email Us at E-mail: support@Planet C Technology.com (In Your
email, please describe in as much detail as possible ways in which You believe the Privacy Policy has
not been complied with. We will investigate Your complaint promptly.) YOUR USE OF THE WEBSITE CONFIRMS
YOUR AGREEMENT TO THE PRIVACY POLICY.
12. OTHER INFORMATION:
If You would like to view the
information We have collected from You or You want to correct Your information, please go to Our Login
page and log in to Your account to view the above details and to review Your personal information. If
You believe that any information We are holding about You is incorrect or incomplete, please email Us at
support@Planet C Technology.com We will promptly correct any information found to be incorrect We may
change this policy from time to time by updating this page. We will post a notice on Our home page that
this Privacy Policy has changed. Unless stated otherwise, Our current Privacy Policy applies to all
information that We have about You and Your account. This policy is effective from the date last
updated.
